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Tinkerers at Google rewarded with time in new workshops
By Michael Liedtke ASSOCIATED PRESS Workshops for qualified employees encourage garage-roots creativity
[caption id="attachment_281" align="alignleft" width="335" caption="Software engineer Ihab Awad does welding in space created for Google employees. New CEO Larry Page started the workshops to encourage the creativity that got Google started."][/caption] MOUNTAIN VIEW, Calif. - Amid all the free food and other goodies that come with a job at Google Inc., there's one benefit a lot of employees don't even know about: a cluster of high-tech workshops that have become a tinkerer's paradise. Workers escape from their computer screens and office chairs to weld, drill and saw on expensive machinery they won't find at Home Depot. Besides building contraptions with a clear business purpose, Google employees use the shops for fun: They create elaborate holiday decorations, build cabinets for their homes and sometimes dream big, like the engineers working on a pedal-powered airplane with a 100-foot wingspan. The "Google Workshops" are the handiwork of Larry Page, who co-founded Google with Sergey Brin in a rented garage. Page authorized the workshops' opening in 2007 to try to reconnect the company with its roots. The workshops offer a peek into ways that Page might try to make the Internet giant work with the verve and creativity of a garage-bound entrepreneur. Page thinks the 13-year-old company needs to return to thinking and acting like a feisty startup as it faces competition from younger Internet stars such as Facebook, Twitter and Groupon. "There is a feeling here at Google that all good things start in a garage," said Greg Butterfield, an engineering-lab manager who oversees the workshops. "Larry wanted to create the same kind of environment he and Sergey had when they started Google - a sort of a playground or sandbox for pursuing their ideas." Originally known as the "Pi" Shop, the geeky getaway is open only to a privileged few among Google's 26,300 employees. Workers must pass a test that includes questions such as "When you are using a band saw, what speed would you use to cut through aluminum?" There are four rooms - for metal, wood, welding and electronics - tucked into an isolated corner of Google's 4.3million-square-foot headquarters in Mountain View. Besides heavy-duty equipment, such as an oscilloscope, plasma cutter and miter saw, there are children's toys. One gadget under construction partially consists of Legos - the same material that Page once used to build an inkjet printer, years before creating Google. Among the projects that have emerged from the workshops are a giant tricycle designed to haul 250 pounds of high-tech photo equipment. The trikes supply the company's online mapping service with pictures of streets and other areas inaccessible by cars. Engineers have used the shops to work on early prototypes of smartphones that run on Google's Android software, and they have customized parts for the automated, driverless cars that the company is testing. Most Google employees, though, use the shops for personal purposes. The ideas percolating are so unpredictable that employees are encouraged to drop off scrap metal or other detritus just in case the junk might suit someone's project. During a recent visit, a couple of old wheel axles and the rusted tailgate from a truck were sitting in the welding shop. "You never know what you are going to find in here," Butterfield said. Google's workshops are free to all employees, like virtually all the company's perquisites. But the workshops are much more exclusive than its other benefits. All employees must be certified to run the machinery before they are issued a badge to enter. The screening usually falls to Rodney Broome, 63, a veteran machinist who teaches the craft at nearby San Jose City College when he isn't busy as the foreman of Google's workshops. About 300 Google workers, or 1percent of the work force, have been certified. Most are engineers, although badges have been given to a few in ad sales. Broome said there have been no injuries in the workshops so far. Screening standards are so strict that a college degree in mechanical engineering wasn't enough for software engineer Ihab Awad. He attended a local high school's wood-shop class for a semester before earning clearance. Awad's biggest accomplishment: a rocket-shaped bar equipped with a keg to pour beer at the end of long days in the office. "The workshops are my No.1 perk at Google," he said. "They're the main reason I will be a Googler for life." What a great way to keep employees happy; not only offering them a respite from their work, but also allowing them to engage in activities they enjoy--that stimulate the brain in a different way from their "desk job."  This is is a proven tactic to increasing productivity on the job by keeping people fresh and motivated while at work. A happy employee makes for a happy employer, and vice versa! I'm a firm believer of keeping your employees happy and motivated; the end result is that they will work hard for you! At Clark Heintz Tools & Equipment, we offer "bench testing" of our plasma cutting equipment at our shop. As a potential customer, you can walk in off the street and test out any machine you'd like, right there, on the spot. I guess it's not exactly the same thing, unless you happen to show up on your lunch break and feel the need to change gears! You may not only walk away with a new plasma cutter, but also feeling refreshed and ready to roll again when you return to your job....
Life After the Franchise

By Jacques Gordon Published in the April 2011 edition of Professional Distributor Magazine

After being laid off at 23, Bob Covert decided it was the right time in his life to gamble on going into business for himself. Three years later, after working a territory in the Boston area with a major tool company, Bob took another gamble and moved to the small town of Bow, N.H. to become an independent distributor. Starting from scratch in a new rural territory without the backing of a major name might seem like the hardest way to succeed in this business, but Bob has some very good resources. His uncle, Clark Heintz, had been a mobile dealer in the area for 34 years when he stepped away from a franchise to open his own independent tool business. He offered his nephew a partnership, and it proved to be a good match. In less than one year Clark had opened a new storefront location and turned the truck over to Bob.

Although the store and the truck are two separate businesses, Clark Heintz Tools & Equipment is one of Bob’s most valuable resources. Bob stocks most of the well-known brands like Ingersoll Rand and OTC, but Clark helps him find other top-quality tools from a wide variety of vendors. And if a customer asks about a tool that Bob has never heard of, Clark’s connections, knowledge and years of experience (and sometimes the tool itself) are only a phone call away. Bob told us about another resource that’s helped him succeed: technology. He described how the camera on his smart phone helped him find a buyer for his customer’s used tire machine. And even though much of his territory is in a rural area, Bob’s wireless Internet connection is always available. “It helps me a lot. If a customer asks about a new tool that we don’t know about yet, I’ll Google it.” Even if he doesn’t find the tool right away, at least he gets a good idea of what to look for. The computer also helps him manage his time. “I have no paperwork at the end of the day, it’s all in the computer and done.”

Franchised versus independence

Having worked as both a franchise distributor and an independent, Bob noted that each has its advantages, but he likes being an independent. One reason is the freedom to choose the tools he stocks on the truck, and with input from Clark and his customers, almost all of those choices have been winners. Another advantage is the freedom to design his route. He stops at 110 shops per week, every one of them a valuable customer. Bob also spoke highly of a drop-ship program offered by M. Eagles Tools, and some of his other suppliers. If a customer wants a tool that’s not on the truck and the total order exceeds a specific dollar amount, he can call Eagles and they’ll ship it that day. “(My customer) gets it tomorrow, and I don’t pay overnight shipping. I do that maybe 15 or 20 times a week.” Bob noted that one of the disadvantages of being independent is the lack of immediate brand recognition. He said a franchise dealer is almost always accepted the minute the truck shows up. But as an independent, it isn’t the product that sells tools, it’s the person. “They’re buying from me because of me, not because of what I sell.” The proof is in the pudding. “There are so many brands on this truck they’ve never heard of before, but they trust me.” “When you first walk into these places it’s kind of formal, just introducing yourself and your products, but after a while they get to know you, trust you. And one day, in the middle of all the locker room talk, without even realizing, you’ve sold $400 worth of stuff…they trust me based on previous experience with me.” Bob says that experience is a two-way street. “I trust them too. That guy just walked off the truck with a tool and I trust him to pay me. And I know he will. It just comes with spending time with these guys.”

Because it’s fun

As you might expect, Bob describes himself as a “people person” who likes being out and about. His normal day on the truck is ten hours, “but it goes by like,” Bob snaps his fingers, “that, because I’m always busy and I really like what I do. Meeting characters like (his customer), Mike (a very colorful character indeed) is entertaining, and if you can make a living dealing with people like that all day, why not?” When asked about his accounts receivable, Bob said he doesn’t measure his business that way. “Some guys pay cash in full, so knowing a guy doesn’t have a balance with me is not an indication of how much business he does with me. I look at activity, not balance. This (other) guy consistently has a bill. When his bill gets low, I know he’s going to buy soon.” Bob also has customers who pay him the same amount every week even if they don’t owe anything, “like a layaway,” Bob said, “because they know they’ll buy something big somewhere down the road.” Several of his customers are in a large industrial shop that’s been steadily laying people off for months, which makes them reluctant to go into debt for tools that, very soon, they might not need. Bob still stops there right on schedule. “Some of the other dealers don’t stop here anymore. (But) when things turn around, I’m the guy who’s here. Just like I want them to be loyal to me, I have to be loyal in return. That means sticking around when things aren’t going so well.” When asked about skips, Bob noted that as an independent, he has no network of dealers to help him collect from someone who moves out of the territory. The only option is to make the effort to stay in touch with the customer. However, Bob says he suffers far fewer skips here than he did in Boston, and considers it a non-issue in Bow, N.H. In the end, it’s hard to tell if there’s a greater difference between being a distributor in the big city versus small town, than there is between being a flag distributor versus an independent. Either way, it seems Bob Covert has found his own answer, and he’s having fun making money. What’s not to like?

Smokewizard Leak Detector (GLD-50) is in stock!

Smoke Wizard GLD-50 find leaks fast using smoke with dye Smoke volume (flow) control for easier leak detection. Free Shipping, and no sales tax." manfu="Smoke Wizard" model="GLD-50" price="$858.00" condition="New" ]We just updated the website and thought we better make an announcement on the blog, too! Smoke Wizard GLD-50 is now in stock! This leak detection device contains OEM-Approved Diagnostic Smoke Vapor Technology and UltraTraceUV dye solution. Here are some features: * Find leaks fast using smoke with dye. * Smoke volume (flow) control for easier leak detection. * OEM-Approved technology. * Best value for tight budgets. Small and Lightweight: 10" x 5" x 8.5" and under 7 lbs. Check it out on our site under "evap machines" or click on this link: https://www.nhproequip.com/smoke-wizard-gld-50-leak-detector-machine.

NHProEquip.com Launches New Website

Welcome to NHProEquip.com's newly-developed blog! We hope to keep you all informed about our latest deals and free shipping promotions related to our online automotive tools web store (with a store front based in NH). We carry a wide range of automotive equipment including auto lifts, motorcycle and ATV lifts, tire changers, wheel balancers, a huge selection of high quality tool boxes, air compressors, tiger tools, and much more. Be sure to keep checking back as NHProEquip.com periodically run sales and promotions on various items. Well, hopefully we haven't confused any of our regulars with our website change. After launching our first website, we then decided to launch https://www.nhproequip.com so that we could keep up with demands of our growing product line. You will now be redirected you to https://www.nhproequip.com. We are covering all of our bases! Call us anytime at the shop 603-219-0060 if you have any questions as to what's what. As always, thanks for stopping by...

About NHProEquip - We're About Integrity

NHProEquip.com is the website for Clark Heintz Tools & Equipment, based out of Bow, NH. Clark has been in the automotive tool and equipment industry for 42 years and he knows tools. As a former Snap On dealer for many years, Clark has received high acclaim, including many awards over the years, for his outstanding product sales and understanding of the automotive tools business, and how the market operates. We strive to offer the BEST POSSIBLE DEAL on all of our high quality yet cost-effective garage tools. Clark is always available by phone to consult with to determine the best product for your budget. As a longtime professional in this business, he believes in one-on-one customer service. You will always speak to a person when you call us...