We want to thank David in Somersworth, NH for leaving this really nice review on our website! He purchased a motorcycle lift back in 2015 and returned to us just recently for a tire changer and wheel balancer set (Model: Phoenix PWC2950a/PWB1530 --Includes Helper Arm).
"I bought a motorcycle lift table a few years ago and they were great. Last week I finally decided to buy a tire machine and balancer for home use. Clark the owner meets you at the door and explains everything about the machines and no pressure on selling you something.
He really knows people and how to treat a customer right. He even offered to meet me during the weekend so I could come back and pick it up to save on shipping, it's free but I would need to pay extra from the shipper because I live in a residential area and would need a truck that had a lowering lift gate. I ended up just loading in the bed of my truck the day I was there. They printed off newer unpacking directions, set up was super easy.
The balancer was giving me trouble since I have no experience at all with the machines. I called around 6:00pm on a Friday and guess what? Clark answered the phone! He said a tech would call me right back. 10 minutes later Fred called me to assist with trouble shooting. After about 45 minutes it was clear I wasn't getting it. He gave me his cell number so I could call back the next morning to start over and together we would figure it out. Saturday morning right on time we started to work through my issues and after about 1 hour I was up and running. If you ever want a great product with even better support after the sale. This company is the one you want. I am so impressed with the way they conduct their business."